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Tier-1 brand and metro role with specialized quantitative research skillset creates moderate competition.
Specialized customer research skills transferable across sectors, though financial services exposure is preferred.
Explicit 7–10 years, mandatory primary research experience and Qualtrics/SPSS/R skills enforce strict filters.
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Lead and manage end-to-end quantitative primary research projects including questionnaire design, survey management, data cleaning, analysis, and presentation of insights to senior leaders.
Collaborate closely with internal stakeholders and external research agencies/vendors to align research objectives, sampling approaches, and quality standards.
Support qualitative research activities as needed and proactively identify research opportunities to inform business decisions.
7–10 years of primary customer research experience with strong quantitative expertise and working knowledge of qualitative methods.
Experience in leading research agencies (e.g., Kantar, Ipsos, Nielsen) plus at least 3 years of client-side experience.
Practical proficiency in Qualtrics for survey programming, fieldwork, and analysis; proficiency in statistical tools such as SPSS or R.
Work Experience Required: 7–10 years in primary customer research, including agency and client-side roles.
Experienced in managing full lifecycle quantitative research projects independently, with ability to handle multiple projects simultaneously.
Skilled at translating complex data into clear, actionable insights and delivering presentations tailored for senior and non-technical audiences.
Comfortable working cross-functionally with stakeholders and vendors within complex business environments such as financial services or B2B sectors.