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Tier-1 brand, common HR manager title, and metro location increase qualified applicant density.
Transferable across industries but requires HRIS and global shared-services experience, so medium sensitivity.
Requires proven HR operations and HRIS (Workday) experience in large GCS, creating moderately strict filters.
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Manage end-to-end workforce data transactions and governance to ensure data accuracy and timeliness.
Establish and enforce data quality standards, SOPs, and operational governance for workforce data functions aligned with enterprise service delivery.
Drive continuous improvement and automation for data accuracy, processing efficiency, and monitor team performance against SLAs and KPIs, resolving operational issues.
Extensive experience in HR operations or workforce data management in large global organizations.
Proven leadership in managing operational HR data teams within shared services or GCS environments.
High proficiency with HR information systems such as Workday and workforce data management platforms.
Work Experience Required: Extensive experience in HR operations/workforce data management as detailed above.
Experienced manager skilled in HR master data management and organizational data governance in complex global settings.
Strong operational leadership with ability to implement process standardization and improve data quality.
Capable of collaborating with HRIT, Analytics, and Process teams to support system updates and maintain reporting integrity.