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Tier-1 brand, metro Mumbai, generalist operations role with unclear seniority increases applicant competition.
Role requires insurance domain knowledge and compliance experience, limiting cross-industry transferability somewhat.
Moderate filters: graduate requirement, insurance certifications preferred, compliance and shift constraints.
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Own end-to-end insurance operations tasks ensuring adherence to SLA, KPI, and quality targets.
Update and maintain reports as per company templates and manage work status communication to managers.
Ensure full compliance with regulatory and company policies, and proper use of internal systems for insurance process handling.
Graduate in any stream.
Prior work experience required (exact years not specified).
Good command of spoken and written English; basic MS Office knowledge.
Willingness to work shifts between 2:30 PM to 11:30 PM or 6:30 PM to 3:30 AM.
Familiar with insurance broking business and industry dynamics.
Certified in insurance from recognized institutions such as The Institutes, USA, or holds relevant post-graduation/certificate courses.
Capable of prioritizing tasks within tight deadlines and maintaining high accuracy and compliance standards.