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Hybrid remote and reputable employer attract applicants, but ServiceNow specialization limits broader competition.
ServiceNow platform skills transfer across industries, though module-specific expertise increases specialization.
Explicit 7-10 years plus required ServiceNow skills and certifications make candidate filters stringent.
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Lead design, development, and deployment of ServiceNow solutions across HAM, SAM, EA, GRC, and future AI Control Tower capabilities.
Mentor developers and define the ServiceNow development roadmap aligning with organizational goals and standards.
Drive platform adoption and integration using REST, SOAP, LDAP, APIs, ensuring compliance with ITIL frameworks and security policies.
7 to 10 years of experience in ServiceNow development and leadership roles.
Bachelor's or master's degree in IT or Computer Science.
Strong expertise in JavaScript, Glide API, AngularJS, HTML, CSS, and ServiceNow development frameworks.
Experience in HAM or SAM mandatory; certifications in CSA and CAD are required, CIS preferred.
Experienced in leading ServiceNow platform development with hands-on technical expertise in multiple modules including ITSM, ITOM, CMDB, HRSD, SecOps, and CSM.
Skilled in managing complex integrations and implementing automation and AI/ML workflows within ServiceNow.
Comfortable working in a hybrid in-office environment with 3 days onsite and aligning technical roadmaps with business and IT leadership.