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Mid-level cloud role, metro Hyderabad, popular skillset and broad requirements increase competition.
Cloud operations skills are transferable across industries despite a financial-services preference.
Explicit 3+ years, mandatory AWS/Terraform/on-call experience and certification path make filters strict.
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Manage and resolve Tier 1/2 AWS production cloud support tickets, including triage, runbook execution, and incident response within defined SLAs.
Fulfill and automate account/IAM/access requests using Terraform and support change management activities in a 24x7 global environment.
Participate in on-call rotations for production incidents and collaborate with multiple specialized teams in the Cloud Center of Excellence to escalate and resolve issues beyond support scope.
3+ years progressive technical experience in cloud infrastructure, platform engineering, or software engineering.
1+ year hands-on AWS production experience in a multi-account environment using Terraform via Terraform Cloud and GitHub Actions.
Experience in cloud operations support using ticketing systems like Jira or ServiceNow, including on-call rotations in a security-conscious environment.
Bachelor's degree in Computer Science, Engineering, or related field OR equivalent work experience.
Mid-level engineer comfortable handling incident response and runbook-driven production cloud support in a fast-paced financial services environment.
Experience working end-to-end on engineering tasks under senior guidance, including design, implementation, and peer code review.
Collaborator who is proactive in escalating issues, continuously learning cloud-native and AI-assisted tools, and working effectively with globally distributed teams.