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High due to Tier-1 brand, mid-level generalist role, metro location, and broad skill requirements.
Medium because core UX skills transfer, but B2B SaaS and agent-workspace experience are preferred.
Medium because explicit 3–6 years requirement plus mandatory Figma and B2B experience filters applicants.
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Own and deliver intuitive interaction designs for assigned workflows in the Agent Workspace to help support agents triage, prioritize, and resolve customer issues efficiently.
Create rapid prototypes, conduct usability testing, and iterate designs based on user feedback and data.
Collaborate across functions and geographies to translate product goals and user needs into consistent, high-quality design solutions while managing project timelines.
3-6 years of product design experience with a strong portfolio demonstrating user-centered design processes and interaction patterns.
Proficiency in Figma and experience with modern prototyping or AI tools (e.g., Lovable, v0, Claude).
Physical presence required in Karnataka or Maharashtra with ability to attend local office part-time (hybrid work model).
Work Experience Required: 3-6 years of product design experience.
Experienced in designing complex, workflow-heavy B2B/SaaS products, especially customer support tools or enterprise platforms.
Strong foundation in interaction design, visual design, information architecture, and systems thinking applied to enterprise software.
Able to manage design tasks independently and collaborate effectively with cross-functional global teams under project constraints.