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Metro role with common product title but niche CIAM expertise reduces broad applicant pool.
Requires deep CIAM/IAM and regulated-industry security experience, limiting cross-industry transferability.
Mandates 9+ years, CIAM/IAM platform experience, identity protocols, and regulatory security expertise.
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Own the roadmap and strategy for Customer Identity & Access Management (CIAM) across consumer, partner, and workforce identities on Zinnia’s platform.
Lead product direction for authentication (SSO, MFA, passwordless, adaptive), authorization (RBAC/ABAC), and full user lifecycle (registration, provisioning, recovery, deprovisioning).
Partner with Security, Risk, Compliance, and Engineering to ensure strong security, regulatory compliance, and frictionless user experience while tracking key success metrics like MFA adoption and account takeover reduction.
9+ years experience in techno-functional Product Management.
Bachelor’s or Master’s degree in technology or related field required.
Deep hands-on knowledge of modern identity protocols (OAuth 2.0, OpenID Connect, SAML, SCIM) and CIAM/IAM platforms (e.g., Okta, Auth0, Ping, ForgeRock, Azure AD B2C).
Experience with security, privacy, and regulatory compliance in a regulated industry; exposure to API integration, SQL, and Agile delivery methodologies is mandatory.
Experienced in managing complex identity and access management products within regulated or security-sensitive domains, preferably in insurance or financial services.
Comfortable influencing and leading cross-functional, global teams including Engineering, Security, and Product in ambiguous, high-impact environments.
Capable of translating technical protocols and security standards into product strategy and measurable outcomes, with mentoring experience for junior Product Managers.