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Tier-1 brand and metro location, but specialized banking operations narrow applicant pool.
Strong banking and regulatory domain knowledge required, limiting cross-industry transferability.
Explicit minimum experience plus required banking operations and compliance knowledge increases screening rigor.
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Define and implement operational processing and support models, including infrastructure requirements and digital banking initiatives for SC Capital.
Drive efficiency, maintain service standards, SLAs, and cost control within budget for lending-related products and overall operations.
Lead risk management, governance, and compliance including timely issue escalation and embedding ethical conduct aligned with Group’s Code of Conduct.
Minimum 5 years of experience, preferably in banking operations or financial institution operations.
Commerce Graduate/MBA qualification mandatory.
Work location: Mumbai, India; Employment Type: Permanent; Office working required.
Proficiency in MS Office, Power BI; Experience managing branches, PO creation, invoice processing, and knowledge of relevant statutes.
Experienced in leading operational teams in banking or financial institutions with a focus on client onboarding, transaction processing, and service delivery.
Proven ability to engage with senior internal and external stakeholders to align operational strategy with business and client needs.
Strong risk and governance orientation, able to maintain operational integrity and promote a ‘no surprises’ culture.