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Strong employer brand, metro location, and a generalist operations title increase candidate competition density.
Transport coordination skills transfer across industries but still favor operations/logistics backgrounds, causing moderate sensitivity.
No explicit years, certifications, or specialized technical requirements listed, so filters are likely flexible.
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Manage end-to-end transport operations including ensuring timely vehicle departures and accurate logging of vehicle and staff pick-up data.
Maintain and operate a 24/7 transport helpdesk responsible for logging calls, handling queries, and reporting incidents such as speeding.
Prepare and analyze daily, weekly, and monthly transport reports; coordinate with vendors and internal teams to uphold transport service quality and adherence to SLA and KPIs.
Work Experience Required: Not explicitly mentioned in the JD.
Location Requirement: On-site in Kolkata, West Bengal.
Operational knowledge of transport management systems including vehicle tracking tools and maintaining transport logs.
Ability to prepare detailed transport reports and manage coordination between multiple stakeholders including vendors and staff.
Experience in managing comprehensive transport operations including helpdesk, tracking, coordination, and routing functions.
Comfortable working in a shift-based environment with responsibility for operational escalation and issue resolution during shifts.
Strong data handling and reporting skills with an ability to maintain accuracy and compliance with SLAs and KPIs.