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Tier-1 brand, mid-level experience, and metro location increase candidate competition for this broad data governance role.
Data governance and ITSM skills transfer across industries, though telecom experience preference raises domain sensitivity.
Mandatory 4–8 years plus required data governance, ITSM and GCP skills create strict screening.
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Design and implement data governance frameworks ensuring data quality, consistency, and security across a global operating model.
Lead and coordinate IT Incident and Change Management processes including major incident resolution and change risk assessment.
Collaborate cross-functionally to monitor governance compliance, optimize service continuity, and report operational risks and incident trends.
4–8 years of experience in Data Governance and IT Service Management.
Proficiency with Google Cloud Platform (GCP) and hands-on ITSM experience including Incident and Change Management.
Graduate or Post-graduate degree in engineering or related technical discipline.
Valid Indian passport with rare travel requirements.
Experienced professional comfortable working in large global telecom organizations with cross-functional and multi-market collaboration.
Strong analytical and problem-solving skills demonstrated by managing complex incident and change management processes.
Demonstrated ability to operate within standardized ITIL frameworks and maintain compliance across global governance and service operations.