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Tier-1 brand plus a generalist Product Owner title with Salesforce focus attracts many qualified applicants.
Role requires Salesforce platform experience and product ownership, transferable across industries but platform-specific.
Requires Salesforce product expertise and product ownership skills but has no explicit years, so filters are moderately strict.
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Provide day-to-day support for Salesforce product implementation, customization, and issue resolution involving customers and field service staff.
Coordinate with product development engineers and field support to track, report, and resolve design, reliability, and maintenance issues, while expanding product usage.
Strategically set direction and priorities for Salesforce digital products, owning the development timeline of product roadmaps and driving improvements in product and data quality.
Experience required: Not explicitly mentioned in the JD.
Mandatory skills include strong working knowledge of Salesforce ecosystem, specifically Sales Cloud and Experience Cloud.
Preferred but not mandatory: Salesforce Admin Certification or other Salesforce certifications.
Ability to communicate complex technical limitations in business terms and collaborate with cross-functional teams.
Experienced in managing Salesforce products within large ecosystems, with ability to guide developers by understanding native platform capabilities like Flows, Validation Rules, Custom Objects.
Capable of strategic planning and prioritization of digital product roadmaps and features, with a data-driven approach to decision making.
Skilled in business analysis and software engineering concepts to bridge technical and business requirements effectively.