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Tier-1 brand, metro location, and mid-level requirement but specialized ITIL/release skill reduces applicant density.
ITIL-based change governance and audit readiness make the role moderately industry-specific.
Explicit 5+ years and 3+ years release/change mandate plus audit-ready process controls enforce strict shortlisting.
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Manage enterprise-scale technology releases, ensuring adherence to IT Release Management Standards including CRQ processes and audit-ready documentation.
Own coordination of release and change initiatives, handling complex dependencies across multiple technical teams and environment promotion strategies within SDLC and CI/CD pipelines.
Drive strategic program management to optimize resource allocation, project management strategies, and identify improvement opportunities to enhance business impact.
Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience).
At least 5 years of IT project management experience, including minimum 3 years supporting release and/or change management initiatives.
Strong understanding and hands-on expertise with SDLC, CI/CD, change request processes, release management artifacts, and audit-ready documentation.
Experience working with Agile and hybrid delivery models.
Experienced in ITIL-aligned change/release management with the ability to maintain independence between release management and implementation roles.
Capable of managing multi-team dependencies and driving improvements in efficiency and effectiveness within complex environments.
Proficient in clear, open communication and applying agile approaches amid changing circumstances to deliver business value.