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Global BPO brand, metro location, and mid-level trainer role drive high competition.
Training skills are transferable, though international voice coaching favors contact-center experience.
Explicit 1–2 years requirement but few other mandatory certifications or constraints.
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Deliver training and development programs for general workforce and specific functional/technical areas independently within established standards.
Manage and coordinate training schedules based on organizational training requirements.
Continuously improve training processes and may lead junior team members by setting daily operational objectives.
Typically requires a professional/university degree.
Approximately 1-2 years of practical professional experience in training or a related field.
Ability to work independently within set frameworks and follow established training courses.
Notice period or specific location requirements: Not explicitly mentioned in the JD.
Experienced in delivering structured training content and managing training logistics efficiently.
Capable of process improvement and sharing best practices within a training environment.
Possesses a background suitable for a role involving some team leadership and operational coordination in a workforce training setting.