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Tier-1 bank, generalist operations analyst role in metro attracts many qualified applicants.
Vendor management is transferable, but banking regulatory and credit documentation knowledge raises fit sensitivity.
Requires banking documentation, compliance and vendor management skills but no strict years or certifications specified.
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Manage end-to-end vendor lifecycle including onboarding, contract review/extension/termination, and day-to-day operations to ensure smooth business delivery.
Monitor vendor performance through SLAs and KPIs, conducting monthly reviews to maintain compliance and quality standards.
Oversee vendor risk management including compliance adherence, BCP drill enforcement, and risk mitigation through due diligence and audits.
Graduate degree in Commerce required; postgraduate preferred.
Basic knowledge of MS Office and relevant credit services systems.
Experience with vendor management, compliance, or operations: Not explicitly mentioned in the JD.
Location requirement: Chennai (DBIL).
Experience working in business support within corporate or commercial banking environments, familiar with documentation and corporate banking products.
Comfortable collaborating with diverse internal and external stakeholders, including legal, credit, operations, and vendor representatives.
Skilled in managing service level agreements and vendor compliance within regulated financial environments.