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Tier-1 brand, popular operations title, mid-level experience and metro location drive high competition.
High: logistics hub and linehaul coordination experience is industry-specific and less transferable across functions.
Explicit 3–5 years logistics hub experience required, but no strict certifications or licenses, so medium strictness.
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Manage end-to-end day-to-day operational execution of eCommerce shipments at assigned Surface Hub, including inbound, outbound, and transit operations.
Ensure shipment visibility, network connectivity, timely processing, consolidation, and dispatch to meet service quality and timeline targets.
Coordinate cross-functional teams (Linehaul, Network Operations, Service Centres, Last Mile, Customer Service) to resolve exceptions, monitor performance, and drive operational improvements.
Bachelor's Degree in any discipline.
3–5 years of experience in courier, express logistics, transportation, eCommerce logistics or hub operations.
Experience in managing hub operations including shipment processing, mid-mile logistics, and surface linehaul coordination.
Proficiency with logistics management systems and Microsoft Office applications.
Experienced in high-volume logistics or eCommerce hub operations with a focus on service level adherence and operational governance.
Operates with strong coordination skills among multiple internal stakeholders to ensure network and service commitments.
Comfortable working in a fast-paced, data-driven environment with emphasis on compliance, exception management, and continuous improvement.