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Niche network security skills reduce applicants, but mid-seniority and metro hiring keep competition moderate.
Highly domain-specific networking and DDoS mitigation skills limit transferability across industries.
Explicit 5+ years and mandatory advanced networking, DDoS mitigation, and Linux skills increase filter strictness.
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Act as Subject Matter Expert for NETSCOUT Arbor security products, providing remote and onsite post-sales technical support.
Design, implement, troubleshoot, and resolve complex customer issues related to Arbor security solutions; perform lab testing and replication of customer scenarios.
Support security attack mitigation, conduct training, create technical documentation, and handle escalations and software defect verification.
Bachelor’s Degree in Computer Science, Electrical Engineering, or equivalent experience.
5+ years in technical support with deep knowledge of telecom networks, routing (TCP/IP, MPLS, BGP, BGP Flow Spec), and NetFlow.
Strong network security expertise including DDoS mitigation techniques; advanced Linux/Solaris and scripting skills.
Willingness to travel 30-50%; fluent English required.
Experienced engineer capable of working autonomously on complex technical problems in telecom and network security domains.
Skilled in collaborating with support, engineering, and product management teams to escalate and resolve issues.
Comfortable performing onsite customer engagement, training sessions, and producing professional presentations.