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Tier-1 employer and Bangalore metro raise competition despite niche ServiceNow specialization.
ServiceNow expertise is transferable across sectors but favors candidates with enterprise IT background.
Explicit 15–16 years, ServiceNow certifications and technical mandates make shortlisting highly stringent.
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Define goals and create vision for ServiceNow projects aligning with business objectives, translating into execution roadmaps.
Own product backlog; prioritize with business and manage sprint planning, refinement, and review across development lifecycle.
Act as Trusted Advisor for technical ServiceNow aspects; deliver strategic initiatives and improvements including requirement gathering, design, development, testing, and production deployment.
15 to 16 years of total experience with extensive web development and application architecture knowledge.
In-depth expertise in ServiceNow platform including ITSM, HRSD, Vulnerability Response, Employee Centre modules and ServiceNow customizations.
Experience with ServiceNow implementation end-to-end lifecycle and ITIL practices, specifically Change Management, Incident Management, Problem Management modules.
Certifications: ServiceNow Administration and ITIL v3 Foundation certified.
Senior technical expert capable of providing strategic direction and technical leadership on ServiceNow platform.
Experienced in agile environments with ability to manage multi-module ServiceNow solutions and integrations via SOAP/REST APIs.
Skilled in mentoring teams and acting as a trusted advisor to business and technology stakeholders on ServiceNow capabilities and roadmap.