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Generalist payments associate, mid-entry level in metro Chennai with a known CRO increases candidate density.
Payments and finance skills are broadly transferable across industries, so background sensitivity is low.
Moderate selectivity due to a 2-year preference plus communication, numerical and Excel skill expectations.
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Support set up and maintenance of investigator payments ensuring accuracy and timeliness in line with contracts.
Serve as main point of contact for investigator payment issues and customer concerns in absence of senior team members.
Collaborate with clinical and ancillary departments to resolve payment queries and improve investigator payment processes.
Minimum 2 years relevant work experience preferred.
Bachelor's degree or local equivalent in a related field required.
Proficiency in PC applications including Excel, Word, Outlook, and Access.
Ability to communicate effectively with various internal teams and external stakeholders.
Experience working in clinical research or healthcare payment processing environments.
Strong organizational, problem solving, and customer relationship management skills.
Comfortable operating in a dynamic environment with strict deadlines and multi-department coordination.