Back
Popular operations role but payments-specific senior remit and regulatory requirements reduce candidate density.
Strong payments, settlements and regulatory domain expertise required limits cross-industry transferability.
Explicit 10–15 years plus mandatory payments, settlements and regulatory experience makes shortlisting highly strict.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Own end-to-end merchant onboarding, settlements, reconciliation, refunds, risk, delinquency operations and customer care with defined KPIs and SLA accountability.
Manage operational relationships and reviews with payment aggregators, gateways, lenders, and enterprise merchants; ensure regulatory compliance and grievance redressal as the Nodal Officer.
Lead, build, and mentor the operations team; drive process redesign, automation, KPI governance, and continuous improvement in a regulated payments environment.
10-15 years in operations with at least 3-4 years leading teams in payments (payment aggregator, gateway, or fintech).
Strong experience in settlements, reconciliation, and payments operations automation involving merchant onboarding and partner coordination.
Deep familiarity with RBI PA/PG guidelines, risk and compliance in payment aggregator environment; experience working with compliance and risk functions in regulated payments.
Work Experience Required: 10-15 years with specific payments operations leadership; Graduation from a reputed institute.
Experienced in building and scaling automated payments operations systems encompassing onboarding, settlements, support, and compliance.
Skilled in stakeholder management across partners, regulators, internal teams, and capable of translating regulatory requirements into operational controls.
Data-driven, metrics-oriented leader comfortable partnering with product and engineering to implement process automation and improve operational KPIs.