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Tier-1 brand, mid-level generalist logistics role in metro with broad SAP and returns requirements increases competition.
High because role requires logistics-specific reverse logistics, air freight, and SAP inventory management.
High due to explicit 3–8 years requirement plus mandatory SAP and reverse logistics expertise.
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Manage end-to-end returns and reverse logistics operations, including coordination with air carriers, warehouses, freight forwarders, and customs brokers for high-value technology products.
Oversee inventory control and reconciliation processes, ensuring accuracy across warehouses and SAP systems, including transaction processing in SAP modules.
Drive reporting, KPI tracking, and continuous improvement initiatives related to returns, shipment status, and inventory accuracy with internal supply chain and customer teams.
3-8 years of experience in air freight operations, reverse logistics, returns management, warehouse or supply chain operations, and inventory management.
Mandatory hands-on experience with SAP MM and WM/EWM; SAP SD knowledge preferred.
Strong process knowledge in air import/export, RMA processing, carrier management, shipment tracking, and return-to-stock procedures.
Advanced Excel skills required; Power BI, Excel Macro, WMS/TMS systems, and familiarity with UPS, FedEx, DHL shipment platforms preferred.
Experienced logistics professional with demonstrated expertise in air freight and reverse logistics operations within technology or high-value product environments.
Operationally focused with ability to manage SAP transactional activities and coordinate cross-functional stakeholders for timely returns processing.
Proficient in leveraging data and reporting tools to monitor logistics KPIs and drive continuous process improvements.