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Tier-1 brand, metro location, mid-level generalist title, and broad skillset drive high competition.
Lending-specific operations, compliance, and reconciliation needs reduce cross-industry transferability to medium.
Explicit 2–3 years operations requirement and Tier-1 education preference increase filtering strictness.
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Own end-to-end process setup and optimization for loan lifecycle including origination, disbursement, repayments, and collections.
Drive system-level efficiency improvements, automation, and cross-functional strategies to enhance conversion rates and user experience.
Develop and implement compliance controls, customer support SOPs, reconciliation processes, and manage business reporting.
2-3 years of operations experience.
Preferable education: B.Tech from Tier-1 institution OR MBA from Tier-1/Tier-2 institution.
Experience or demonstrated ability in process setup, evaluation, and streamlining for scalable business operations.
Prior lending vertical operations experience preferred but not mandatory.
Experience working in lending operations or similar financial services domain with end-to-end loan lifecycle exposure.
Strong cross-functional collaboration and stakeholder management skills for influencing strategy execution.
Comfortable working in fast-paced environment requiring building processes from scratch and managing complex operational systems.