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Tier-1 bank, metro location, and mid-level experience drive high competition.
Trade finance, letters of credit, and BSA/AML skills are banking-specific, reducing cross-industry fit.
Explicit 4+ years requirement and compliance/regulatory experience make shortlisting highly strict.
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Provide support services across a range of Trade Service products ensuring customer satisfaction.
Perform tasks including issuing, advising, amending letters of credit, and processing documentary and direct collections per Trade Services standards.
Lead team workflow and training in the absence of leadership, identify upsell opportunities, and collaborate with internal stakeholders to resolve issues.
Minimum 4 years of Trade Services support experience or equivalent demonstrated by work experience, training, military experience, or education.
Knowledge of BSA/AML, Sanctions, and Anti-boycott policies with ability to adhere to related procedures.
Strong written and verbal communication skills for clear risk escalations.
Work Experience Required: 4+ years of Trade Services support experience or equivalent.
Experienced in Trade Services operations with ability to guide complex tasks and make independent judgments.
Capable of leading and coordinating team activities during leadership absence, indicating operational leadership skills.
Proficient in risk identification and escalation with adherence to compliance and regulatory standards.