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Strong employer brand and metro location balanced by specialized UX-operations focus.
Role requires prior in-house or agency product design experience, so industry-agnostic portability is limited.
Explicit 7+ years, specific UX operations tooling, and portfolio management skills make shortlisting highly selective.
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Design and manage scalable systems and reporting frameworks for UX portfolio tracking across multiple teams.
Act as a key liaison between UX, Product, and Tech to align processes, prioritize efforts, and communicate UX impact related to enterprise goals.
Lead cross-functional collaboration to establish and refine best practices in UX operations and design delivery without direct reports.
7+ years in digital software product roles, with experience in in-house or agency product design teams.
Strong experience with program/portfolio management tools such as Jira and Smartsheet.
Demonstrated knowledge of UX design processes, best practices, and design operations/program management.
Work Experience Required: 7+ years
Experienced in leading UX or design operations functions with a focus on scaling and improving operational processes in complex organizations.
Skilled at managing multiple high-profile projects simultaneously with strong prioritization and stakeholder management capabilities.
Proven ability to influence cross-functional teams and senior leaders through data-driven storytelling and clear communication.