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Mid-level, generalist logistics operations role with broad skills and likely metro posting, high applicant density.
Role strongly favors freight-forwarding and field-delivery expertise, limiting cross-industry transferability.
Explicit 5–6 years and supervisory experience plus domain-specific logistics requirements increase screening strictness.
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Lead and supervise field delivery operations, including pickup, delivery, loading, unloading, and customer-site activities, ensuring compliance and service quality across multiple locations.
Act as the primary AIT representative at customer sites managing vendor coordination, transportation, and escalation handling to maintain operational continuity and customer satisfaction.
Drive operational KPIs such as on-time delivery, POD closure, service failures, and manage continuous improvement initiatives in field delivery services.
Bachelor’s degree or equivalent in any field.
5-6 years experience in freight forwarding, transportation, delivery operations, warehousing, or logistics operations.
2-3 years experience supervising field executives, delivery teams, or transport vendors.
Knowledge in field delivery operations, customer-site coordination, shipment tracking, and team supervision is mandatory.
Experienced in managing complex field delivery operations with a focus on high-value, white glove cargo and customer site coordination.
Capability to lead vendor relationships and drive service excellence through KPI ownership and continuous operational improvements.
Proven track record in escalation management, safety and compliance adherence, and operational reporting in logistics or freight forwarding environments.