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Moderate applicant density; niche construction expertise reduces generalist pool.
High industry specificity: construction estimating, MEP/CSI knowledge and US client experience limit transferability.
Requires 3+ years, engineering/estimating background and US-facing experience, making screening relatively strict.
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Lead and optimize customer onboarding process for efficiency and scalability.
Drive product adoption and usage to ensure customers realize full value from Beam AI.
Manage key accounts, address churn risks, drive renewals, and act as a technical liaison between customers and the estimating team.
Degree in Mechanical, Civil, Construction, or Electrical Engineering, or relevant experience in construction estimating.
3+ years of experience in estimating, project management, or client-facing roles particularly for US/Canada customers.
Willingness to work evening shifts aligned with US business hours and in a start-up environment.
Strong communication skills with the ability to represent the company on technical customer calls.
Background as an engineer, estimator, or project manager in mechanical, civil, electrical, or construction domains with proficiency in CSA and MEP trades.
Experience working with CSI master-format and understanding of related trades.
Demonstrates ability to manage strategic client relationships, identify upsell opportunities, and mitigate churn risks in a tech-driven construction services environment.