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Niche NetApp/Pure/Veeam skills reduce applicant pool despite mid-level experience.
Vendor-specific storage and backup expertise is transferable across industries but requires specialized systems knowledge.
Explicit 2–5 year requirement plus mandatory NetApp/Pure/Veeam vendor experience increases screen-out risk.
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Manage and troubleshoot enterprise storage and backup infrastructure including NetApp, Pure Storage, Dell PowerStore/Unity, and Veeam Backup & Recovery.
Handle ServiceNow incidents, service requests, changes, and problem tickets ensuring operational SLA adherence.
Identify operational issues proactively, perform root cause analysis, and recommend improvements to enhance system reliability and performance.
2–5 years of experience in storage and backup operations.
Hands-on experience with NetApp, Pure Storage, Dell PowerStore/Unity, and Veeam Backup & Recovery technologies.
Experience handling ServiceNow incident, change, and problem management processes.
Work Experience Required: 2–5 years, Notice Period: Not explicitly mentioned in the JD.
Experienced in automating operational tasks using scripting or automation tools to improve efficiency.
Demonstrates ability to proactively identify and resolve issues with a focus on system reliability.
Comfortable managing complex enterprise storage and backup environments with multiple vendor technologies.