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Tier-1 brand, metro Bangalore location, and a mid-level generalist HR operations role increase candidate competition.
Core HR operations skills transfer across industries, but Workday/ServiceNow use and policy specifics add moderate specificity.
Explicit 2–4 years HR operations requirement plus Workday/ServiceNow preference yields moderate screening rigor.
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Manage and execute employee lifecycle transactions (Joiner, Mover, Leaver) accurately and within agreed service levels using Workday and other HR technologies.
Resolve standard to moderately complex HR queries and support stakeholders including HRBPs, Line Managers, and Payroll teams while maintaining clear audit trails and compliance.
Identify process improvements, contribute to service excellence initiatives, and support team capability through knowledge sharing and coaching.
2-4 years experience in HR Operations, HR Shared Services, or equivalent HR service-delivery environment.
Proficiency with Workday and ServiceNow preferred; strong Microsoft Office skills (Word, Excel).
Experience adhering to policies, service levels, controls, and data privacy requirements within HR operations.
Fluent in written and spoken English; willingness to work flexible shifts.
Experienced individual contributor skilled in managing employee data and HR operational processes across multiple markets.
Detail-oriented and compliance-focused, capable of balancing accuracy with customer service and maintaining audit-ready documentation.
Able to navigate and support complex service requests and collaborate with cross-functional HR and payroll teams, contributing to continuous improvement efforts.