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Tier-1 employer and mid-level experience increase competition, while specialized OTC skills moderate applicant density.
Finance operations skills are moderately transferable, but Order-to-Cash domain knowledge increases specialization.
Explicit 5–8 years and mandatory OTC collections experience make shortlisting relatively strict.
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Manage entire Order to Cash collection process including debt collection, aged debt reporting, dunning, and bad debt provisioning.
Perform cash reconciliations, follow up on missing remittances, prepare refund packages accurately and deliver to clients.
Ensure compliance with internal controls, standards, regulations, and achieve key performance targets consistently.
Bachelor’s degree in Commerce (BCom).
5 to 8 years of relevant experience in Order to Cash collections processing.
Experience with cash reconciliation, debt collection, dispute management, and client reporting.
Willingness to work in rotational shifts as required.
Experienced in handling complex Order to Cash collection operations independently with minimal supervision.
Strong operational focus on accuracy in cash applications, refund processing, and compliance adherence.
Ability to interact with internal teams and clients effectively managing tasks that impact multiple stakeholders.