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Known pharma brand, popular mid-level sales-ops title, and early-career requirement increase competition.
Order-to-cash and CRM skills transferable, though pharma experience is preferred.
Low years requirement but must have specific order-to-cash and sales-ops experience.
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Manage end-to-end order processing and order-to-cash cycle for assigned B2B customers ensuring accuracy and timeliness.
Handle customer service activities including forecasting, complaint handling, and dunning as per internal and customer-specific standards.
Coordinate internally across commercial directors, supply sites, and functions to support smooth order execution and ensure compliance with operational and quality requirements.
Minimum 2 years experience in sales operations, supply chain, order management, project coordination, or related functions, preferably in pharmaceutical or GCC environment.
Good understanding of end-to-end sales and commercial processes, including order-to-cash workflow.
Experience working with customer orders, internal stakeholders, and operational systems.
Work Experience Required: 2 years in relevant functional areas.
Experienced in managing B2B customer orders within regulated sectors like pharmaceuticals or within GCC market context.
Capable of independently handling multiple priorities and coordinating cross-functional teams to meet service excellence targets.
Strong communicator able to liaise effectively with both internal stakeholders and external customers to maintain service standards and process compliance.