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Tier-1 employer and Bangalore metro raise competition, but niche IBM i/storage specialization reduces candidate pool.
Requires IBM i and enterprise storage experience, limiting cross-industry transferability.
Mandatory IBM i, storage, BRMS, HA/DR, and ITIL requirements increase shortlisting strictness.
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Administer and support IBM i (AS/400) systems ensuring high availability, performance, backup, recovery, and capacity planning.
Manage system upgrades, PTF installations, IPL activities, and monitor system health including performance tuning.
Handle incident, problem, and change management per ITIL; support HA and DR environments including 24x7 production support and on-call rotations.
Strong experience with IBM i (AS/400) administration and support.
Proficiency in storage management including SAN, RAID, LUN provisioning, and backup/recovery with BRMS.
Knowledge of High Availability (HA), Disaster Recovery (DR), ITIL processes, and IBM Navigator for i system tools.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in troubleshooting complex issues across hardware, storage, OS and application layers within enterprise production environments operating 24x7.
Capable of working in cross-functional teams handling multiple priorities with familiarity in ITSM tools like ServiceNow.
Possesses a technical skill set including system upgrades, performance tuning, capacity planning, and ITIL-aligned incident/problem/change management.