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Metro location, 2–5 year mid-level band, popular DevOps title, and generalist Azure skillset raise competition.
Cloud-platform specifics like Azure and AKS introduce some bias, but core DevOps skills remain transferable.
Explicit 2–5 year requirement plus multiple Azure/DevOps tool expectations create moderate candidate filtering.
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Provide production support and incident management for business-critical applications on cloud, API, and data platforms.
Support and monitor Azure cloud services, including AKS, Blob Storage, Cosmos DB, and Snowflake environments, collaborating with development and operations teams.
Contribute to DevOps processes including deployments, environment validation, and continuous service improvement using tools like GitHub, Azure DevOps, ServiceNow, and Control-M.
2-5 years of experience in Production Support, Application Support, DevOps, or related operational roles with escalations to L2/L3.
Working knowledge of Azure technologies including AKS, Cosmos DB, Blob Storage, and cloud-based applications.
Experience with troubleshooting, log analysis, and incident management in production environments.
Familiarity with CI/CD tools (GitHub, Azure DevOps), ServiceNow, SQL, and Unix/Linux environments.
Operates with ownership over production issues, balancing support and continuous improvement effectively.
Comfortable collaborating with developers, cloud engineers, and operational teams across Agile delivery environments.
Has a strong problem-solving mindset with hands-on experience in cloud DevOps, platform engineering, and site reliability practices.