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Tier-1 brand, mid-level SRE title, metro location, and common required skills raise competition significantly.
Core SRE skills transfer across industries, though ITIL and financial enterprise context add moderate domain specificity.
Many mandatory technologies (Kubernetes, Docker, Jenkins, DataDog, Splunk, AWS) plus explicit experience create strict screening.
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Provide 2nd level support for large scale production environments including identification and communication of application and environment issues.
Manage application deployments, server build outs, and performance/availability metrics gathering for customer-facing retail applications.
Participate in on-call rotations and small project oversight aimed at process improvement and reducing triage time.
3 to 6+ years of relevant experience in site reliability or production support roles.
Proficient in Unix/Linux environment with skills in Apache, Nginx, Tomcat, ITIL incident and change management processes.
Working knowledge required for AWS cloud, Docker, Kubernetes, Jenkins, DataDog, Splunk, and Python scripting.
Location: Bangalore, EGL; Shift: 7AM to 8PM IST (8-hour shift); Degree: B.E or MCA.
Experienced in troubleshooting enterprise web applications and balancing project work with interrupt-driven tasks.
Capable of independently identifying root causes and prioritizing issue resolution under pressure.
Familiar with automation tools (Ansible, Terraform) and proactive in seeking process improvements and learning new technologies on the job.