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Mid-level operations role, metro location, generalist logistics skills, and broad candidate pool drive high competition.
Role requires industry-specific freight forwarding, white-glove, and field-delivery experience, making background fit highly sensitive.
Explicit 5-6 years logistics experience plus supervisory and domain-specific freight forwarding requirements increase shortlisting strictness to high.
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Lead and supervise field delivery operations including pickups, deliveries, loading/unloading, and customer-site activities to ensure timely, safe, and compliant execution.
Act as primary AIT representative at customer sites managing vendor coordination, shipment visibility, documentation governance, and escalation handling to maintain service quality and operational KPIs.
Drive operational excellence through team management, vendor development, root-cause analysis, and continuous improvement initiatives within last-mile, white glove, and project logistics environments.
Bachelor’s degree or equivalent in any field.
5-6 years of experience in freight forwarding, transportation, delivery operations, field supervision, warehousing, or logistics operations.
Minimum 2-3 years of supervisory experience managing field executives, delivery teams, transport vendors, or customer-site operations.
Industry exposure to freight forwarding, airfreight, last-mile delivery, white glove delivery, warehousing, project logistics, or data-center/high-value cargo operations.
Experienced in managing complex, multi-stakeholder field delivery and transportation operations with leadership over supervisors and vendor partners.
Demonstrates operational ownership with capability to ensure service compliance, documentation accuracy, and high customer service standards in customer-site environments.
Skilled in coordinating logistics technology platforms (e.g., CargoWise), conducting root-cause analysis, and driving continuous process improvements in supply chain execution.