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High: remote, generalist Business Analyst title, metro location, and broad skill requirements increase applicant competition.
Medium: core BA and adoption skills transfer across industries, but digital workplace domain experience is advantageous.
Medium: requires specific digital workplace BA and adoption experience but no explicit years or certifications required.
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Lead requirements gathering, analysis, and documentation for internal digital workplace solutions to enhance employee productivity and collaboration.
Support implementation phases including user acceptance testing and go-live readiness for workplace technology initiatives.
Drive adoption through training, enablement, and ongoing support while acting as liaison between IT enablement team and end users.
Bachelor's degree or equivalent experience.
Experience in IT business analysis, management consulting, technology adoption, or project management; digital workplace or transformation experience is an asset.
Technical proficiency with enterprise digital workplace tools like Microsoft 365, SharePoint, or Teams; able to work with technical systems but not an admin/configuration role.
Work Experience Required: Experience level not strictly quantified, but relevant experience in related fields is required.
Proven ability to translate complex business needs into actionable requirements and lead discovery workshops with stakeholders.
Experience driving user adoption, delivering training, and maintaining strong customer service orientation.
Ability to manage multiple priorities in fast-paced environment, with strong organizational and facilitation skills.