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Hybrid role with a generalist training title and modest brand, balanced by niche FCRA requirement.
Core training skills are transferable but FCRA and background-screening knowledge raise industry specificity.
Explicit two-year minimum plus LMS and FCRA familiarity creates moderate rigidity.
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Design, develop, and deliver training programs and educational resources for internal operations teams.
Collaborate with subject matter experts and cross-functional teams to identify learning needs and create effective training solutions.
Train new training specialists and incorporate innovative learning media and approaches.
Minimum 2 years of relevant experience in creating and maintaining learning modules and content.
High School diploma or GED required; degree in Instructional Design, Education, Communication, or related field preferred.
Proficient in MS Office; experience with Learning Management Systems and training development tools (e.g., Articulate Story-line II) preferred.
Work Environment: May include remote and in-office work; ability to adapt to changing priorities; travel possible.
Experienced in adult learning principles and learning program development with a background in instructional design or related field.
Capable of working effectively in cross-functional teams and adapting quickly to evolving business needs.
Skilled in analyzing training needs, designing educational content, and training team members in a fast-paced environment.