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Entry-level, metro location, recognizable SaaS brand, and generalist, high-volume operations role.
Operational skills transfer across industries, but DDQ, compliance and security knowledge require some domain familiarity.
Few formal requirements but confidentiality, SOP adherence, and escalation judgment create moderate screening.
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Respond accurately and timely to client Due Diligence Questionnaires (DDQs) supporting the global sales process.
Manage high-volume, process-driven DDQ workflows using approved content, documented procedures, and AI-assisted tools while escalating non-standard queries to subject matter experts.
Collaborate cross-functionally with Compliance, Security, Legal, and Sales teams to ensure data protection, compliance adherence, and support deal timelines.
0 to 2 years of experience in operations, administrative, customer support, compliance operations, or similar process-based roles; fresh graduates encouraged to apply.
Experience with compliance, privacy, information security, client due diligence, or DDQs is a plus but not mandatory.
Strong written English communication skills, ability to follow templates, and proficiency with software including knowledge bases and AI-assisted productivity tools.
Work Experience Required: 0 to 2 years (freshers eligible); Notice period: Not explicitly mentioned in the JD.
Detail-oriented individual comfortable with structured, repeatable, and high-volume tasks requiring accuracy and consistency.
Ability to exercise judgment on when to use approved responses versus escalating to specialists, indicating comfort with process adherence and escalation protocols.
Familiarity or interest in compliance operations, information security, privacy, and risk management within a global SaaS environment, reflecting a fit for cross-functional collaboration and tech-driven workflows.