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Tier-1 brand, junior generalist front-desk role, and metro location raise competition.
Preferred hospitality/corporate front-desk background limits cross-industry transferability somewhat.
Mandatory 2+ years plus specific hotel or multinational front-desk experience required.
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Manage front desk operations including client interaction and front office management.
Handle bookings for residential blocks and ensure timely closure of helpdesk complaints.
Maintain client satisfaction through effective communication and reporting.
Minimum 2 years experience in front office operations specifically from hotel management or multinational corporate environments.
Graduate in any discipline.
Strong communication skills and professional appearance for customer-facing role.
On-site work location: Hyderabad, TS; Work timings: 2 shifts (7 AM - 4 PM, 12 PM - 9 PM); 6 working days per week.
Experienced in managing front desk operations with a strong customer service focus.
Comfortable using various PC systems for daily tasks and reporting.
Capable of professional client interaction and representing the organization at the front desk.