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Common entry-level sales/order-processing role in Chennai with generalist skills attracts moderate applicant competition.
Order-processing and quoting skills transfer easily across industries, indicating low background sensitivity.
Minimal technical filters but explicit 1-2 years experience requirement modestly narrows applicant pool.
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Handle customer interactions across multiple communication channels to support pre-sales and post-sales functions.
Process and document returns (RMA), service requests, exchanges, and updates related databases accordingly.
Maintain records related to returns, scheduling, product changes, pricing, and resolve credit issues associated with returns.
1-2 years of related experience required.
Basic knowledge of job functions with ability to apply standard procedures.
Work Experience Required: 1-2 years related experience.
Requires ability to follow instructions and work under general supervision.
Experienced in customer-facing sales order processing or returns handling roles.
Comfortable managing and updating multiple operational records and databases regularly.
Able to perform semi-routine tasks with occasional deviations needing judgment under supervision.