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Senior, niche collections leadership with mandatory Nigeria relocation reduces candidate competition.
Collections leadership in credit/lending is highly domain-specific and less transferable.
Explicit 8+ years, senior collections leadership, sector experience and Nigeria relocation make shortlisting highly strict.
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Full ownership of collections performance metrics including cash collected, arrears, roll-rates, PAR/NPL, and recovery economics.
Design and execute multi-horizon collections strategies focusing on cash optimization, recovery improvement, and customer behavior change via segmentation and behavioral interventions.
Lead data-driven decision making, develop leadership bench strength, and influence cross-functional teams (Product, Risk, Tech, CX) to improve collections without compromising customer value.
Minimum 8 years proven experience in Collections with senior leadership experience in lending, fintech, or credit-led businesses.
Minimum first degree in any related field.
Proven track record of materially improving collections performance in data-rich, fast-moving environments.
Must be willing to spend at least one week per month in Nigeria (relocation or frequent travel requirement).
Experienced senior leader comfortable driving end-to-end ownership of collections performance and transformation in fintech or credit-focused environments.
Data-driven with ability to design and implement structured experimentation frameworks and segmentation-based strategies.
Capable of cross-functional leadership with firm influence at senior and executive committee levels and building high-quality leadership teams.