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Mid-level Sr Business Analyst title, metro location, and common skillset drive high applicant competition.
Core BA skills are transferable but mortgage default servicing domain expertise increases specificity.
Explicit 5+ years requirement plus mandatory BA deliverables and tooling implies high strictness.
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Document and analyze current default operations workflows and identify system gaps.
Elicit, write, and manage detailed business requirements for AI-assisted workflows and automation tools in Azure DevOps/Jira.
Coordinate across teams to support UAT, training, and adoption of new features, ensuring smooth delivery and cross-functional alignment.
5+ years experience as a Senior Business Analyst owning end-to-end requirements for software or operational feature delivery.
Bachelor's degree in Business, Engineering, Computer Science, or related field.
Proficiency with Azure DevOps, Jira or equivalent project tracking tools and strong process documentation skills (BRDs, user stories, process maps).
Ability to analyze data using Excel or BI tools and experience with Agile methodologies.
Experienced in default operations or mortgage servicing domain, preferably familiar with loss mitigation, foreclosure, bankruptcy, or investor reporting.
Skilled in writing requirements for automation, workflow tools, and exception handling logic.
Comfortable working in hybrid environment with US time zone overlap and managing cross-functional stakeholder coordination.