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Mid-level, common import operations role with standard logistics skillset increases applicant competition.
Requires freight forwarding, customs, and CHA coordination, limiting transferability across industries.
Mandatory 5+ years and specific freight forwarding/import expertise raise screening strictness.
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Manage end-to-end Air and Ocean Import operations, ensuring smooth shipment execution from initiation to delivery.
Lead the Import Operations team to achieve service, operational, billing, and customs compliance objectives.
Coordinate with customers, overseas offices, transportation providers, and Customs House Agents to resolve import and DDP shipment queries and ensure timely delivery including White Glove services.
Bachelor's degree in any discipline.
Minimum 5 years of experience in Freight Forwarding/Logistics with strong exposure to Import Operations.
Knowledge of Air & Ocean Imports, Customs Clearance, and DDP Shipments.
Not explicitly mentioned: notice period requirement.
Experienced professional capable of managing complex import logistics operations including customs and billing processes.
Strong leadership experience managing operations teams and cross-functional coordination with external and internal stakeholders.
Comfortable working in a structured environment requiring operational compliance, audits, and process improvement initiatives.