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Tier-1 brand, mid-level Product Manager title, metro location, and generalist skillset increase candidate competition.
Requires MSME asset/product expertise and banking compliance knowledge, limiting cross-industry transferability.
Explicit 3–7 years, domain-specific MSME/product requirements and degree expectations create stringent shortlisting filters.
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Own and manage tech initiatives as the business product manager for one SME unit, focusing on digitization via AI/tech to improve customer experience, turnaround time, and efficiency.
Define requirements and secure internal approvals for digital and automation journeys targeted at MSME customers, collaborating with legal, ORM, compliance, credit, and policy teams.
Oversee development lifecycle including BRD closure, liaising with tech teams, conducting UAT and production testing, handling live journey issues, and continuously improving digital customer journeys.
3-7 years experience in MSME product management or digital journey development or MSME asset sales.
Educational qualifications: B.E., B.Tech, CA, or MBA from a top business school with strong analytical skills and understanding of digital journeys.
Location: Mumbai.
Must possess good knowledge of MSME asset-side processes for designing digital journeys.
Experienced in managing end-to-end digital product lifecycle within SME or MSME banking or financial services environment.
Ability to work independently and coordinate cross-functionally across compliance, legal, credit, and technology teams for product delivery.
Strong focus on customer experience enhancement and process simplification through tech-driven solutions aligned with competitive market awareness and macroeconomic factors.