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Medium due to Tier-1 employer and metro location balanced by ServiceNow specialization reducing general applicant density.
Medium because ServiceNow/ITSM skills are specialized but reasonably transferable across large enterprise IT organizations.
Medium because the JD requires explicit 2–5 years and hands-on ServiceNow experience plus preferred certifications.
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Develop, customize, and maintain enterprise-scale ServiceNow solutions focusing on ITSM, TSOM, and CMDB modules to support incident, request, problem, change, and operational workflows.
Contribute to integration of ServiceNow with telecom order management and other enterprise systems, ensuring end-to-end order orchestration and operational stability.
Support data migration, testing, production support, security remediation, and continuous platform improvements within a DevSecOps environment.
Bachelor's degree in Computer Science, Engineering, Information Systems, or related field (or equivalent combination of education and experience).
2-4+ years in IT service management; at least 1 year of hands-on ServiceNow development experience including scripting (Flow Designer, Script Includes).
Experience with JavaScript/Python/Java, REST APIs/integrations, databases, and cloud fundamentals.
Not explicitly mentioned: Notice period or strict location requirement.
Experienced in designing and implementing enterprise-level ServiceNow solutions including ITSM, TSOM, CMDB, and related modules with functional and technical expertise.
Familiar with telecom/MSO environment and enterprise OSS/BSS systems integration.
Holds or is working towards ServiceNow certifications such as CSA and CAD and comfortable applying DevSecOps practices in development and deployment.