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Strong Tier-1 logistics brand plus mid-level, generalist operations role increases applicant competition.
Role requires courier/last-mile operations experience, making cross-industry transferability limited.
Explicit 5–8 years requirement and logistics operations experience requirement increases filtering.
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Manage day-to-day operations of assigned Service Centres, Branches, or BDOs ensuring safe, timely, and cost-effective shipment movement.
Drive operational performance including shipment processing, delivery, workforce productivity, customer service, and compliance.
Lead operational governance through performance monitoring, financial controls, safety compliance, and continuous process improvements.
Bachelor's Degree in any discipline mandatory.
5–8 years experience in courier, express logistics, transportation, supply chain, or distribution operations with branch/service centre or last-mile operations management.
Proven experience leading frontline operational teams and managing cross-functional coordination.
Working knowledge of operational systems, shipment tracking platforms, and Microsoft Office applications.
Experienced operational leader capable of managing multiple service centres or branches with end-to-end accountability.
Strong focus on operational discipline, performance metrics, and process standardisation across locations.
Comfortable working in a customer-centric, compliance-driven environment requiring continuous improvement and stakeholder coordination.