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Moderate competition due to metro location and common mid-level experience, but niche qualitative research skills.
High sensitivity because healthcare/pharma domain and patient research experience are explicitly preferred, limiting transferability.
Moderate strictness from explicit 3-year minimum, degree/portfolio requirements, and healthcare preference.
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Lead end-to-end qualitative research studies with healthcare stakeholders (patients, doctors, nurses, pharmacists) using methods like interviews, ethnography, and journey mapping.
Synthesize complex field observations and clinical workflows into actionable insights, personas, and opportunity frameworks to guide design.
Collaborate cross-functionally to convert behavioral insights into product and service innovations and communicate findings effectively to non-design stakeholders.
Minimum 3 years professional experience conducting qualitative user design research.
Bachelor's degree in Design (Industrial, Interaction, Strategic), or Psychology (Cognitive, Behavioral, Applied), or related behavioral, social, or life sciences.
Mastery of qualitative research methodologies including fieldwork, contextual inquiry, thematic analysis, and synthesis frameworks.
Strong verbal, written, and visual communication skills.
Experienced in unstructured qualitative research environments with ability to synthesize complex data into clear insights.
Background or portfolio showcasing healthcare, wellness, or healthtech projects, especially in areas like chronic disease management or clinical workflows.
Comfortable partnering with cross-disciplinary teams to translate research into strategic design and product innovations.