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Strong employer and metro location but niche networking certifications required, yielding medium competition.
Specialized networking and vendor-specific skills limit easy cross-industry transfer, giving medium sensitivity.
Role requires specific vendor skills and advanced certifications, making shortlisting highly selective.
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Lead resolution of high-complexity networking incidents and problems to meet client SLAs, including root cause analysis and solution implementation.
Manage client infrastructure operations including installation, configuration, testing, monitoring, and proactive issue management with vendor escalation as needed.
Drive operational improvements via knowledge sharing, coaching junior engineers, supporting automation initiatives, and delivering onsite technical support and disaster recovery testing.
Proficiency with Pulse Secure SSL VPN, Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus/ASr/ISr, Cisco ACS, ISE, Meraki, and enterprise network protocols (BGP, OSPF, EIGRP).
Advanced certifications in at least one or two of the above-mentioned networking technologies.
Bachelor's degree in IT/Computing or equivalent work experience.
Work Experience Required: Not explicitly mentioned in the JD; Workplace: On-site.
Experienced with managing complex networking environments involving multiple vendor technologies and enterprise routing protocols.
Capable of leading technical incident resolution while mentoring junior engineers and collaborating with diverse global teams.
Skilled in operational excellence with a focus on documentation, knowledge management, automation input, and client-focused service delivery.