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Strong employer brand, metro location, and generalist data analyst skillset increase competition substantially.
Core data skills are transferable, but complaint vigilance and regulated healthcare experience require domain familiarity.
Explicit 6–8 years requirement plus mandatory SQL, Python/R and visualization skills makes shortlisting strict.
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Lead complex data analytics and predictive modeling to identify complaint trends and risks within global complaint vigilance systems.
Collaborate with cross-functional teams to support complaint investigations, root cause analysis, and compliance improvements.
Design real-time dashboards and manage data integration to visualize complaint trends, supporting QA management and regulatory processes.
Bachelor’s degree or equivalent in data science, statistics, life sciences, or related field.
6-8 years of relevant data analysis experience, preferably in regulated or healthcare industries.
Proficiency in English (read, write, speak) and strong skills in Python or R, SQL, and data visualization tools like Tableau or Power BI.
Work Location: Mumbai, Maharashtra, India; hybrid work model; must be Mumbai based.
Experienced in working with global quality, regulatory, engineering, and customer support teams for complaint vigilance and risk management.
Skilled in advanced data analytics, including developing dashboards and innovative analytical frameworks.
Capable of leading data strategy around data lake curation and supporting continuous process improvement in complaint handling.