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Generalist operations role with common skills and mid-level experience attracts many qualified applicants.
Administrative, events, and CRM skills are broadly transferable across industries.
Minimum two years experience plus Excel/CRM and events experience create moderate shortlisting filters.
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Manage the full cycle of membership applications including processing and post-application administration.
Coordinate and conduct engagement talks and member events like the HomeTeamNS Annual Children’s Education Awards.
Maintain accurate member data in CRM, respond to member inquiries, and support related events which may require flexible working hours.
Minimum qualification: Diploma, Advanced/Higher/Graduate Diploma or equivalent in any discipline.
At least 2 years of relevant work experience in clerical, administrative, or event support roles.
Advanced proficiency in Microsoft Office, especially Excel (including data analysis and PivotTables).
Strong attention to detail and data accuracy with effective data entry skills.
Experienced in administrative support or membership operations with focus on data management and event coordination.
Capable of handling member inquiries and complaints to maintain high-quality member service.
Comfortable working some hours outside standard office times and supporting CRM or mobile app management.