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Strong employer brand and metro location but senior, specialized role reduces applicant density.
Role requires deep HR operations, compliance, and vendor experience, limiting cross-industry transferability.
Explicit 12+ years and specific HR, AI, compliance, vendor management requirements enforce strict shortlisting.
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Lead and transform People Operations through a high-performing team managing multi-geography internal operations and strategic partners.
Drive AI-powered automation and service delivery redesign to achieve efficient, scalable, and consumer-grade employee experiences across the lifecycle.
Oversee compliance, governance, information security, and vendor management including outsourced delivery centers to ensure regulatory adherence and performance excellence.
Minimum 12 years experience leading HR operations, shared services, or people experience delivery in multi-country, tech-driven environments.
At least 5 years designing and implementing HR operating models or global capability centers through full transformation lifecycle.
Experience with AI/automation technologies in HR or corporate operations (including GenAI, agentic AI, RPA).
Vendor management expertise managing outsourced delivery centers, SLAs, transitions, plus HR compliance knowledge (SOX, PDPA/GDPR).
Experienced in leading large-scale, multi-region, multi-functional transformation programs with Agile/SCRUM or PMP program management.
Strong product mindset leveraging data, technology, and continuous improvement to optimize employee experience service delivery.
Comfortable managing strategic vendor relationships and embedding responsible AI governance into HR processes.