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Remote, generalist inside-sales role with broad skill requirements attracts moderate applicant competition.
SaaS and marketing-automation focus limits transferability somewhat across non-SaaS industries.
Explicit 0–2 years requirement plus required SaaS technical aptitude yields moderately strict shortlisting.
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Engage and nurture new customer relationships during trial periods to maximize conversion to paid subscriptions.
Articulate and demonstrate the value proposition of the HighLevel platform through consultative efforts utilizing multiple communication channels including Zoom, phone, SMS, email, and live support.
Collaborate cross-functionally to provide technical support and tailor trial experiences aligned to customer business goals to impact trial to paid metrics.
Bachelor’s Degree or equivalent SaaS experience strongly preferred.
0-2 years of customer service or relevant sales experience; Sales Development or Technical Sales experience preferred.
Strong technical aptitude including working knowledge of CRM, Marketing Automation, Social Media Management, and related tools.
Working knowledge of Google Suite, Zoom, Slack, and social media platforms like Facebook, Instagram, LinkedIn is strongly preferred.
Operates effectively in high-performance, high-accountability environments with ability to manage multiple priorities.
Experienced or comfortable with consultative sales processes and explaining technical SaaS products to non-technical users.
Skilled at building rapport and customer engagement to convert trials to paid customers using multiple communication channels.